Kaibolo support
A real person reads every message. Expect a reply within two business days.
Email support@gary-labs.com
Things that help us help you
- Your device and OS version — for example "iPhone 14, iOS 18.2".
- The app version, shown at the bottom of Settings.
- What you expected to happen, and what happened instead.
- A screenshot, if the problem is visible on screen.
Common questions
How do I delete my data?
See deleting your data.
Will my data be lost if I change phones?
Everything happens on your phone. The words you speak, the photos you take and the translations you get are processed on the device itself and are not sent to us or to anyone else.
How do I request a refund?
Refunds go through the store you purchased from — Apple or Google — not through us. Apple: reportaproblem.apple.com. Google Play: Play Store → Menu → Order history.
Can I request a feature?
Yes, and it genuinely shapes what gets built next. Email the address above.
- Overview
- Privacy
- Terms
- Support
- Delete your data